Health
Literacy Publications
California
Literacy, Inc., makes no claim as to the accuracy of the information
provided in the California Health Literacy Initiative Resource
Center.
Health
Literacy Articles by Dean Schillinger, M.D.
Soros Advocacy Fellow, California
Literacy, Inc.
Fernandez, A., Schillinger, D., Grumbach,
K., Rosenthal, A., Wang, F., & Perez-Stable, E. (2004). Physician
Spanish language ability and cultural competence: an exploratory
study of communication with Spanish-speaking patients. Journal of
General Internal Medicine, 19(2), 167-174.
Kusec, S., Brborovic, O., & Schillinger, D. (2003). Diabetes
websites accredited by the Health on the Net Foundation code of
conduct: Readable or not? Studies in health technology and information.
In R. Baud, M. Fieschi , P. Le Beux & P. Ruch (Eds.), The
New Navigators: from Professionals to Patients, 95.
Piette,
J., Schillinger, D., Potter, M., & Heisler, M. (2003). Dimensions
of patient-provider communication and diabetes self-care in an
ethnically-diverse patient population. Journal of General Internal
Medicine, 18, 624-633.
Schillinger,
D. (2003). Low literacy levels can limit effectiveness of disease
management programs. Disease Management Advisor, 9.
Schillinger,
D. (2003). Talking the talk: Improving patient-provider communication.
Facts of Life, 8.
Schillinger,
D., Grumbach K., Piette, J., Wang, F., Osmond, D., Daher, C.,
Palacios, J., Sullivan, G.D., & Bindman, A.B. (2002). Association
of health literacy with diabetes outcomes. Journal of the American
Medical Association, 288 (4), 475-482.
Schillinger, D., Piette, J., Grumbach,
K., Wang, F., Wilson, C., Daber, C., Leong-Grotz, K., Castro,
C., & Bindman, A. (2003). Closing the Loop: physician-patient
communication with diabetic patients who have low health literacy.
Archives of Internal Medicine, 163, 83-90.
Schillinger,
D., Wilson, C., & Bindman, A. (2003). Who actually has the
low health literacy? Archives of Internal Medicine, 163, 1746.
Schillinger, D.,
Bindman, A., Stewart, A., Wang F., & Piette, J. (2004). Health
Literacy and the Quality of Physician-Patient Interpersonal Communication.
Patient Education and Counseling 3, 315-323.
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here to view the PDF file
Schillinger,
D. (2001). Improving the quality of chronic disease management
for populations with low functional health literacy: A call to
action. Disease Management, 4, 103-109.
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here to view the PDFfile
Schillnger,
D., & Chen, A. (2004). Literacy and language: Disentangling
measures of access, utilization and quality. Journal of General
Internal Medicine, 288-290.
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Youmans,
S., & Schillinger, D. (2003). Functional health literacy and
medication management: The role of the pharmacist. Annals of Pharmacotherapy
37.
http://www.theannals.com/cgi/reprint/37/11/1726.pdf
Articles In Press
Schillinger,
D. (Chapter Author and Section Editor). (In press). Health literacy
and the delivery of health care: Conceptual framework for the
relationship between literacy and health. In C. Wang, & J.
Schwartzberg (Eds.), Health Literacy.
Schillinger, D. (In press). Improving
chronic illness care for populations with limited health literacy.
Chapter. National Academy of Sciences.
Publications Available Online
Research Studies: Literacy and Health Outcomes
Bennett, D. (2003). Low literacy, high risk: the hidden challenge
facing health care in California. California Literacy, Inc.
This pilot study surveyed adults with limited literacy skills,
physicians and hospital administrators in California to provide
a more informed and specific body research about the issue of
health literacy in the state.
http://www.cahealthliteracy.org/pdffiles/
allfourpageshealthlitreport_2.pdf
(Key Findings)
http://www.cahealthliteracy.org/pdffiles/
healthliteracylongreport012704_3.pdf
(Full Report)
Davis, T.C., Williams, M.V., Marin, E., Parker, R.M., Glass, J.,
Health literacy and cancer communication. (2002). CA: A Cancer
Journal for Clinicians, 52. 134-149.
This article helps health care providers understand the factors
that contribute to miscommunication and more specifically, the
impact of patients’ health literacy on cancer communication.
http://caonline.amcancersoc.org/cgi/content/full/52/3/134
Kaufman, H., Skipper, B., Small, L., Terry, T., & McGrew,
M. (2001). Effect of literacy on breast-feeding outcomes. Southern
Medical Journal, 94(3). 293-293.
The effect of functional health literacy on the initiation and
continuance of breast-feeding in women at a public health clinic
was studied. An association between functional health literacy
and breast-feeding was seen, with only 23% of the women in the
lower literacy group exclusively breast-feeding during the first
2 months compared with 54% of women in the higher literacy group.
Many patients need simpler health education materials that encourage
breastfeeding.
http://www.medscape.com/viewarticle/410734
Schillinger,
D., Bindman, A., Stewart, A., Wang F., & Piette, J. (2004).
Health Literacy and the Quality of Physician-Patient Interpersonal
Communication. Patient Education and Counseling 3, 315-323.
Schillinger,
D. (2001). Improving the quality of chronic disease management
for populations with low functional health literacy: A call to
action. Disease Management, 4, 103-109.
Schillnger,
D., & Chen, A. (2004). Literacy and language: Disentangling
measures of access, utilization and quality. Journal of General
Internal Medicine.
Cultural Competence
Stevens, B. (2001). Developing culturally appropriate Medicare
education materials. Center for Medicare Education, 2.
This brief explores the lessons learned from an effort to provide
culturally appropriate materials to Medicare beneficiaries. CME
discovered that 1) culturally appropriate Medicare education is
more than translation, 2) the differences within ethnic groups
are as important – and as difficult – to deal with
as the differences among ethnic groups, and 3) the process through
which educational materials are developed needs to be guided by
cultural expectations and behaviors.
http://www.medicareed.org/content/CMEPubDocs/
V2N4(revisedMay2003).pdf
Health Literacy Policy and Programs
Hohn, M.D. (2002). Literacy, health and health literacy: State
and policy considerations, Focus on Basics. Health and Literacy.
In this article, Hohn provides an overview of the five strategies
worth considering when contemplating how to engage with literacy
and health issues.
http://ncsall.gse.harvard.edu/fob/2002/hohn.html
Kaplan,
S.A., Greene, J., Molnar, C., Bernstein, A., & Ghanbarpour,
S. (2000). Educating medicaid beneficiaries about managed care:
Approaches in 13 cities. The Commonwealth Fund.
This article covers a review of Medicaid managed care educational
efforts that was conducted in 13 cities across the country. The
intent of the study is to help policymakers develop and sustain
programs that will teach beneficiaries to understand, use, and
benefit from Medicaid managed care.
http://www.commonwealthfund.org/publications/ publications_show.htm?doc_id=221386
National Literacy Act. (1991).
http://www.nifl.gov/public-law.html
O’Hara, D. (2001). Pediatricians reach out and read to young
patients. American Medical News.
The Reach Out and Read Program fosters literacy promotion as part
of primary care.
http://www.ama-assn.org/amednews/2001/03/26/hlsa0326.htm
Rudd, R.E. (2002). A maturing partnership. Focus on Basics, 5.
The author traces the early innovations in the health literacy
movement.
http://ncsall.gse.harvard.edu/fob/2002/rudd.html
Rudd, R.E., Moeykens, B.A., & Colton, T. (1999). Health and
literacy: A review of medical and public health literature. In
J. Comings, B. Garner & C. Smith (Eds.), The Annual Review
of Adult Learning and Literacy. New York: Jossey-Bass.
This study explores the link between the literacy level of patients
and health outcomes. Barriers to health communication are highlighted
as well as strategies for improving communication.
http://www.hsph.harvard.edu/healthliteracy/litreview_final.pdf
Rudd, R.E., Zahner, L., & Bahn, M. (1999). Findings from a
national survey of state directors of adult education. National
Center for the Study of Adult Learning and Literacy, 9.
The results of a survey of State Directors of Adult Education
are reported in this article. Respondents were asked to consider
health within the context of adult learning. http://www.hsph.harvard.edu/healthliteracy/report9.pdf
Rudd, R.E., Colton, T., & Schacht, R. (2000). An overview
of medical and public health literature addressing literacy issues:
An annotated bibliography. National Center for the Study of Adult
Learning and Literacy, 14.
http://www.gse.harvard.edu/~ncsall/research/report14.pdf
Patient Education and Communication
Techniques
Communication breakdown. (2002). American Medical News.
This article describes how the implications of poor communication
touch nearly every aspect of health care. The AMA has created
a number of efforts aimed at improving doctor-patient communication.
http://www.ama-assn.org/amednews/2000/03/06/edsa0306.htm
Kerka, S. (2000). Health and adult literacy. ERIC Practice Application
Brief, 7.
This educational brief discusses the role of low literacy in determining
health outcomes. Four solutions were taken from the Healthy People
2010 report and discussed: the readability of health materials,
improving health communications, changing individual behaviors,
and using approaches that empower the patient.
http://www.cete.org/acve/docs/pab00016.pdf
Kiefer,
K. (2001). Health literacy: Responding to the need for help. Center
for Medicare Education.This article provides an in-depth discussion
of health literacy including its impact on the Medicare enrollment
process. Recommendations include assessment of health literacy
skills by healthcare providers, one-on-one and group assistance,
visual tools, and training programs. Funding opportunities for
these types of programs are also discussed.
http://www.ncsall.net/fileadmin/resources/teach/ environ_resources.pdf
LaMachia,
J., & Morrish, E. (1996). Ideas in Action: Participatory Health
and Literacy Education with Adults: Discussion Guide for Adult
Basic Education and Literacy Instructors, Health Educators and
Others. World Education.
http://www.nelrc.org/changeagent/pdf/issue4.pdf
Osborne, H. (2004). Health Literacy from A to Z: Practical Ways
to Communicate Your Health Message.
Jones and Bartlett Publishers.
This is an easy-to-use handbook designed for the busy health care
professional. The link provided offers details about the publication
and costs associated with purchase.
http://www.jbpub.com/catalog/0763745502
Schwartzberg, J., & Lagay, F. (2002). Health literacy: What
patients know when they leave your office or clinic. Virtual Mentor.
The experiences and histories of adults with low health literacy
are provided. This article discusses strategies and information
to help health care providers understand the problem of low health
literacy and gives them the tools to create solutions.
http://www.ama-assn.org/ama/pub/category/5154.html
Youmans, S., & Schillinger, D. (2003). Functional health literacy
and medication management: The role of the pharmacist. Annals
of Pharmacotherapy.
This article emphasizes the need for patients to understand their
medications and the pharmacist’s role in ensuring health
literacy among patients.
http://www.theannals.com/cgi/reprint/37/11/1726.pdf
Plain Language and Readability
Betterley,
C., & Dobson, B. (2000). Tools for evaluating written and
audiovisual nutrition education materials. Journal of Extension,
38(4).
NAL Call Number: LC45.4 J682
Iowa State University Extension and the Iowa Department of Public
Health jointly developed two guides and evaluation forms to help
Extension nutrition educators, public health nutritionists, and
others select educational materials that best meet the needs of
target audiences. http://joe.org/joe/2000august/tt3.html
Lackman,
L., Nieto, R.D., & Gliem, R. (1997). Instrument development
for low literacy audiences: Assessing extension program personnel
teaching effectiveness. Journal of Extension, 35(1).
The specific objectives of the study were to: (a) describe the
evaluation instruments and constructs used to write the low literacy
instrument, (b) outline the procedures followed for establishing
content and face validity of the low literacy instrument, and
(c) report the reliability coefficients calculated for the instrument.
http://www.joe.org/joe/1997february/rb1.html
McGee,
J. (1999). Writing and designing print materials for beneficiaries:
A guide for state Medicaid agencies. United States Department
of Health and Human Services, Health Care Financing Administration,
10145.
The 'Guide Checklist for Assessing Print Materials' is available
online and is
focused on the development of print materials for Medicaid beneficiaries.
It provides advice and tips for writing, designing, and pre-testing
written materials.
http://www.hsph.harvard.edu/healthliteracy/how_to/guide_cklst.pdf
Schuster, E., & McAllister, D.W. (1993). Writing for a changing
world: Reaching low literacy audiences with print material. North
Central Region Extension Publication 475.
NAL Call Number: S544 N6
This brochure features writing tips and resources designed to
help Cooperative Extension staff communicate health messages to
audiences with limited literacy skills.
http://www.extension.umn.edu/distribution/
communications/DL6052.html
Health
Literacy Publications by Topic
Electronic versions of the following articles with a NAL Call
number are available on: http://www.nal.usda.gov/fnic/foodstamp/Library/search.html
Cancer
Davis,
T.C., Arnold C., Berkel, H.J., Nandy, I., Jackson, R.H., &
Glass, J. (1996). Knowledge and attitude on screening mammography
among low-literate, low-income women. Cancer, 78.
Davis,
T.C., Williams, M.V., Marin, E., Parker, R.M., Glass, J., Health
literacy and cancer communication. (2002). CA: A Cancer Journal
for Clinicians, 52. 134-149.
This article helps health care providers understanding the factors
that contribute to miscommunication and more specifically, the
impact of patients’ health literacy on cancer communication.
http://caonline.amcancersoc.org/cgi/content/full/52/3/134
Meade,
C.D., Diekmann, J., & Thornhill, D.G. (1992). Readability
of American Cancer Society patient education literature. Oncology
Nursing Forum, 19. 51-55.
American Cancer Society (ACS) literature, commonly used to inform
patients about cancer-detection methods, life-style risks, and
treatment modalities, was examined for readability. Only one booklet
was written at less than a grade six reading level. The nurse's
role in cancer education encompasses awareness of patients' diverse
reading skills and formulation of a systematic method to develop
materials that meet the needs of low literate groups.
Cardiovascular
Nutrition
Albright,
C.L., Fortmann, S., Howard-Pitney, B., & Winkleby, M. (1997).
Development of a curriculum to lower dietary fat intake in a multiethnic
population with low literacy skills. Journal of Nutrition Education,
29. 215-223.
NAL Call Number: TX341 J6
The goal of the Stanford Nutrition Action Program (SNAP) was to
design a curriculum that would address nutrition issues and stimulate
reduction of dietary fat. The SNAP curriculum combines interactive
teaching techniques and behavior change methods to successfully
teach and stimulate the interest of low-literate, low-income populations
to overcome barriers to reducing fat. This curriculum is available
for purchase.
Ammerman,
A.S., DeVellis, B.M., Haines, P.S., Keyserling, T.C., Carey, T.S.,
DeVellis, R.F., & Simpson R.J. (1992). Nutrition education
for cardiovascular disease prevention among low-income populations-
description and pilot evaluation of a physician-based model. Patient
Education and Counseling, 19. 5-18.
The majority of physicians feel unprepared to help patients achieve
dietary change, and few existing nutrition intervention programs
address the special needs of low literate populations. The Food
for Heart Program was developed to facilitate dietary counseling
experienced by primary care physicians who care for low literate
patients and to overcome barriers to behavior change faced by
patients.
Gans,
K.M., Lovell, H.J., Fortunet, R., & Lasater, T.M. (1998).
Low-literacy audio intervention for lowering fat intake. Journal
of Nutrition Education, 30.
NAL Call Number: TX341 J6
Glanz,
K., & Rudd, J. (1990). Readability and content analysis of
print cholesterol education materials. Patient Education and Counseling,
16. 109-118.
This article provides an analysis of the readability levels and
content of 38 print cholesterol education materials available
from government, health agencies, professional associations, universities
and industry sources. Readability analysis was done using the
SMOG and Fog Grading formulas and content analysis examined the
presence of messages in each of nine key areas. The readability
assessment revealed that the average reading grade level was close
to Grade 11, which is too difficult for many adults.
Howard-Pitney,
B., et al. (1997). The Stanford Nutrition Action Program: A dietary
intervention for low-literacy adults. American Journal of Public
Health, 87. 1971-1976.
Few comprehensive nutrition programs for cardiovascular disease
risk factor reduction have been developed specifically for adults
with low literacy skills despite a growing awareness of the need
for such programs. The Stanford Nutrition Action Program curriculum,
tailored to the cultural, economic, and learning needs of low
literate, low-income adults, was found to be significantly more
effective than the general nutrition curriculum in achieving fat-related
nutritional changes.
Levin,
S. (1996). Pilot study of a cafeteria program relying primarily
on symbols to promote healthy choices. Journal of Nutrition Education,
82. 282-285.
NAL Call Number: TX341 J6
McCarthy,
P.R., Lansing, D., Hartman, T.J., & Himes, J.H. (1992). What
works best for worksite cholesterol education? Answers from targeted
focus groups. Journal of the American Dietetic Association, 92.
978-81.
NAL Call Number: 389.8 Am34
This articles highlights the fact that focus group participants
wanted information presented in a simple, easy-to-understand manner.
They asked for behavioral directives rather than background information
or medical jargon. We conclude that employees respond best to
worksite wellness programs that are simple, practical, and relevant
which allow them to participate actively in learning activity
during work time.
Merritt,
L., Gates, M.A., & Skiba, K. (1993). Readability levels of
selected hypercholesterolemia patient education literature. Heart
& Lung, 22. 415-20.
The objectives of this article are to assess the readability of
selected hypercholesterolemia print materials, summarize the limitations
of readability formulas, describe how expert judgment can be used
to enhance readability determinations of printed materials, and
discuss indirect and direct methods for assessing patient literacy
levels. The results indicate that the pamphlets may not be appropriate
for use with most of the adults in the United States who may be
candidates for hypercholesterolemia patient education.
TenHave,
T.R., et al. (1997.) Literacy assessment in a cardiovascular nutrition
setting. Patient Education and Counseling, 31. 139-150.
This brief and relatively unobtrusive literacy assessment may
help to identify persons who can benefit most from audiovisual
approaches to cardiovascular nutrition education.
Child
Care
Gould,
S.M. & Anderson, J. (1996). Enhancing compliance in the child
and adult care food program using digitized photographs. Journal
of Nutrition Education, 28.
NAL Call Number: TX341 J6
Cultural
Competence
González,
V., González, J.T., Freeman, V. & Howard-Pitney, B.
(1991). Health Promotion in Diverse Cultural Communities. Palo
Alto, CA: Stanford University, Stanford Center for Research in
Disease Prevention
This book presents practical guidelines for working more successfully
in and with, diverse cultural communities, without perpetuating
cultural stereotypes. It suggests some ways to learn about the
cultural specifics of a community and emphasizes the importance
of understanding each community's diverse cultural identity and
background.
Stevens,
B. (2001). Developing culturally appropriate Medicare education
materials. Center for Medicare Education, 2.
This brief explores the lessons learned from an effort to provide
culturally appropriate materials to Medicare beneficiaries. CME
discovered that 1) culturally appropriate Medicare education is
more than translation, 2) the differences within ethnic groups
are as important – and as difficult – to deal with
as the differences among ethnic groups, and 3) the process through
which educational materials are developed needs to be guided by
cultural expectations and behaviors.
http://www.medicareed.org/content/CMEPubDocs/
V2N4(revisedMay2003).pdf
Diabetes
Education
Kicklighter,
J.R., & Stein, M.A. (1993). Factors influencing diabetic clients’
ability to read and comprehend printed diabetic diet material.
The Diabetes Educator, 19. 40-46.
NAL Call Number: RC660 A1D522
The factors related to diabetic clients' abilities to read and
comprehend printed diabetic diet material were explored by collecting
data on social and demographic variables, prior knowledge, reading
ability (using the Nelson-Denny Test), and comprehension of the
diet (using the cloze technique) from 58 outpatient diabetic clients.
Analysis of cloze scores revealed that 62% of the clients scored
less than 40%, indicating that the material was too difficult
for them to comprehend.
McNeal,
B. (1984). Comprehension assessment of diabetes education program
participants. Diabetes Care, 7. 232-235.
NAL Call Number: RC660 A1D53 F&N
This article examines a study of the reading and comprehension
skills of 39 diabetics participating in a diabetes education program.
It revealed a significant mismatch between these literacy skills
and the level of oral and printed instruction used in the program.
It was determined that over 50% of the participants could not
fully comprehend 5th grade material while the program's oral instructions
and written materials were at 9th grade level or higher.
Schillinger,
D., Bindman, A., Stewart, A., Wang F., & Piette, J. (2004).
Health Literacy and the Quality of Physician-Patient Interpersonal
Communication. Patient Education and Counseling, 3, 315-323.
Food
and Nutrition Education
Betts, N.M., Dirkx, J., & Ruud, Jamie. (1993). Using a critical
incident technique to develop nutrition information materials
for adults with low literacy skills. Journal of Nutrition Education,
25. 208-212.
NAL Call Number: TX341 J6
Gould,
S.M., & Anderson, J. (1999). Development and evaluation of
a pictorial version of a WIC allowable foods list. Journal of
the American Dietetic Association, 99. 978-980.
NAL Call Number: 389.8 Am34
Haldeman,
L., Pérez-Escamilla, R., Ferris, A., Drake, L., Himmelgreen,
D., Bonello, H., González, A., Segura-Millán, S.,
Méndez, I., Bermudez, A., & Romero-Daza, N. (2000)
Development of a color-coded bilingual food label for low literacy
Latino caretakers. Journal of Nutrition Education, 32. 152-160.
NAL Call Number: TX341 J6
The purpose of this study was to develop a bilingual, user-friendly
food label (UFFL) for low literate audiences. A UFFL was developed
that included color-coding, bilingual text, and a shaded Food
Guide Pyramid. Results indicated that participants found the UFFL
easy to understand. The UFFL can be used as a nutrition education
tool and the methodology developed may help food policy makers
to improve the nutrition education value of the FDA food label.
Hartman,
T.J., McCarthy, P.R., Park, R.J., Schuster, E., & Kushi, L.H.
(1994). Evaluation of the literacy level of participants in an
urban expanded food and nutrition education program. Journal of
Nutrition Education, 26. 37-41.
NAL Call Number: TX341 J6
The Minnesota Extension Service's Expanded Food and Nutrition
Education Program (EFNEP), and the College of Education and School
of Public Health at the University of Minnesota are cooperating
to develop and evaluate the effectiveness of a cardiovascular
disease prevention nutrition education program targeted at a population
with low literacy skills. This collaborative effort, entitled
the "Innovative Dietary Education Approaches" (IDEA)
Project, began in September 1991.
Hartman,
T.J., McCarthy, P.R., Park, R.J., Schuster, E., & Kushi, L.H.
(1994). Focus group responses of potential participants in a nutrition
education program for individuals with limited literacy skills.
Journal of the American Dietetic Association, 94. 744-748.
NAL Call Number: 389.8 Am34
These focus groups were intended to obtain information to direct
the design and development of a nutrition intervention program
targeted at a low literate audience. Clients with limited literacy
skills have valuable opinions and insights that program developers
targeting this hard-to-reach group should hear. The EFNEP participants
wanted simple, practical, and relevant information about what
foods to eat and how to prepare them.
Nitzke,
S. (1989). Improving the effectiveness of nutrition education
materials for low literacy clients. Nutrition Today, 24. 17-23.
NAL Call Number: RA784 N8
This article addresses the challenge of communicating nutrition
information in a meaningful way. Reaching low literate adults
requires special skills and techniques that are addressed in this
article.
Nitzke,
S. (1987). Research into practice example: Reaching low-literate
adults with printed nutrition materials. Journal of the American
Dietetic Association, 87. 73-77.
NAL Call Number: 389.8 AM34
This article examines a receiver-assisted pamphlet that features
snack information written in the language of the target audience.
It was developed using the language experience approach and compared
to a standard sender-produced version written by nutrition professionals.
Information garnered suggests that the receiver-assisted pamphlet
was more easily understood and the perception of personal relevance
was improved, although content recognition and oral miscue analyses
indicated that some of the wording in the receiver-assisted version
tended to be more difficult.
Nutrition
education opportunities: Strategies to help patients with limited
reading skills. (1989). Report of the Second Ross Roundtable on
Current Issues in Public Health. Columbus, OH: Ross Laboratories.
NAL Call Number: TX364 R67 1988
This report addresses how to create plain language nutrition education
materials. It includes discussions on illiteracy, reading levels
of existing nutrition education materials and efforts to reach
low-literate audiences.
Pennington,
J.A.T., & Hubbard, V.S. (2002). Nutrition education materials
from the National Institutes of Health: Development, review and
availability. Journal of Nutrition Education and Behavior, 34.
53-58.
NAL Call Number: TX341 J6
Many of the institutes, centers, and offices (ICOs) within the
National Institutes of Health (NIH) develop and disseminate nutrition
education materials for the general public. The pretesting, ICO
clearance, NES review , and joint DHHS/USDA review result in materials
for nutrition educators that are high in quality, low in cost
or free, easily accessible, appropriate for the intended target
audience, and consistent with the Dietary Guidelines for Americans.
Rudd,
J., Betts, N.M., & Dirkx, J. (1993). Developing written nutrition
information for adults with low literacy skills. Journal of Nutrition
Education, 25. 11-16.
NAL Call Number: TX341 J6
The purpose of this project was to develop nutrition materials
based on bulletins HG 232(1-11), "The Dietary Guidelines
and Your Diet", for use by adults with low literacy skills.
A booklet for testing at the fifth grade level was designed and
tested using qualitative research methods. Findings from the interviews
provide evidence of the need for nutrition information among low
literate adults. Further research with low literate adults is
needed to define typical dietary practices, beliefs and perceptions,
and barriers to change.
Struempler,
B.J., & Marshall, A.C. (1999). Using low-literacy newsletters
to provide nutrition education for limited resource individuals.
Journal of Nutrition Education, 31. NAL Call Number: TX341 J6
Tziraki,
C., Sutton, S., et al. (1994). National Cancer Institute's Ethnic
and Low Literacy Nutrition Education Project. Journal of Nutrition
Education, 26. 101-106.
NAL Call Number: TX341 J6
General
Nutrition
Brunt,
A.R. (1997). Helping consumers with low literacy interpret the
new food label. Journal of Nutrition Education, 29. 224A.
NAL Call Number: TX341 J6
Dollahite,
J., Thompson, C., & McNew, R. (1996). Readability of printed
sources of diet and health information. Patient Education and
Counseling, 27. 123-134.
This study surveyed nutrition education materials, which are low
in cost, brief, and the type most used in patient education, to
determine which might be useful with low literate clients. Many
of the publications reviewed can be read and understood by many
Americans, but there were few that were appropriate for the millions
with limited literacy skills.
Johnson,
R.K., Soultanakis, R.P., & Mathews, D.E. (1998). Literacy
and body fatness are associated with underreporting of energy
intake in US low-income woman using the multiple-pass 24-hour
recall: A doubly labeled water study. Journal of the American
Dietetic Association, 98. 1136-1140.
NAL Call Number: 389.8 Am34
This study revealed that the ability to read and spell improves
the ability to recall food intake. It recommends that dietetics
professionals should consider the problem of underreporting whenever
conclusions are made about associations between diet and health
and/or when evaluating the impact of food assistance programs
on dietary intake.
Macario,
E., Emmons, K.M., Sorenson, G., Hunt, M.K., & Rudd, R.E. (1998).
Factors influencing nutrition education for patients with low
literacy skills. Journal of the American Dietetic Association,
98. 559-564.
NAL Call Number: 389.8 Am34
Results suggested that health care providers consider nutrition
to be a fundamental health education topic, but that its successful
inculcation in patients with limited literacy skills is hindered
mostly by insufficient provider time. Effective nutrition interventions
must build on patients' social networks; appear in a visually
based, interactive format; and be culturally appropriate.
Nitzke,
S. & Voichick. (1992). Overview of reading and literacy research
and applications in nutrition education. Journal of Nutrition
Education, 24. 261-266.
NAL Call Number: TX341 J6
Educational materials are more effective when they are tailored
to the cognitive abilities and learning styles of the intended
audience. Examples of existing plain language materials and guides
are cited. Practical techniques are needed for measuring the literacy
skills of target clientele and ensuring the readability of nutrition
education materials.
Swanson,
R.B., & Birklid, C.A. (1992). Readability of recommended nutrition
sources. Home Economics Research Journal, 20. 187-197.
NAL Call Number: TX1 H63
In this study, the readability of books recommended to consumers
by professional nutrition and dietetics organizations was determined.
Only one recommended book was written at a level easy enough to
understand for adults with low literacy skills. For many consumers,
the comprehension and application of the concepts presented in
these recommended books will probably require interaction with
professionals.
Tagtow,
A., & Amos, R. J. (2000). Extent to which dietitians evaluate
nutrition education materials. Journal of Nutrition Education,
32. 161-168.
NAL Call Number: TX341 J6
This study examined the extent to which dietitians evaluated various
readability, content, and format characteristics of nutrition
education materials; the barriers they encountered when selecting,
evaluating, or developing them; and their perceptions of how adequate
the materials were in meeting clients' needs. The results of this
study can enhance the delivery of nutrition services, guide professional
development, and lead to further nutrition communication research.
Health Literacy Policy
Gazmararian,
J.A., Baker, D.W., Williams, M.V., Parker, R.M., Scott, T.L.,
Green, D.C., Fehrenbach, S.N., Ren, J., Koplan, J.P. (1999). Journal
of the American Medical Association, 281. 545-51.
This article reports findings of a study measuring health literacy
of elderly Medicare enrollees in a managed care organization using
the Short Test of Functional Health Literacy in Adults
Health
literacy: report of the Council on Scientific Affairs. (1999).
Journal of the American Medical Association, 281. 552-557.
This article emphasizes the importance of health literacy awareness
and makes recommendations adopted as AMA policy.
Hohn,
M.D. (2002). Literacy, health and health literacy: State and policy
considerations, focus on basics. Health and Literacy.
In this article, Hohn provides an overview of the five strategies
worth considering when contemplating how to engage with literacy
and health issues.
http://ncsall.gse.harvard.edu/fob/2002/hohn.html
Kaplan,
S.A., Greene, J., Molnar, C., Bernstein, A., & Ghanbarpour,
S. (2000). Educating medicaid beneficiaries about managed care:
Approaches in 13 cities. The Commonwealth Fund.
This article covers a review of Medicaid managed care educational
efforts that was conducted in 13 cities across the country. The
intent of the study is to help policymakers develop and sustain
programs that will teach beneficiaries to understand, use, and
benefit from Medicaid managed care. http://www.commonwealthfund.org/publications/ publications_show.htm?doc_id=221386
Kiefer,
K. (2001). Health literacy: Responding to the need for help. Center
for Medicare Education.
This article provides an in-depth discussion of health literacy
including its impact on the Medicare enrollment process. Recommendations
include assessment of health literacy skills by healthcare providers,
one-on-one and group assistance, visual tools, and training programs.
Funding opportunities for these types of programs are also discussed.
http://hpi.georgetown.edu/agingsociety/pdfs/CMEReport1.pdf
Kilker,
K. (2000). Considering Health Literacy. Center for Medicare Education,
1.
This article provides a brief overview of health literacy, its
definition, the effect of low health literacy on Medicare and
Medicaid populations, and the costs associated with low health
literacy. Examples of programs that address this problem are provided.
Kirsch,
I.S., Jungebut, A., Jenkins L., & Kolstad, A. (1993). Adult
Literacy in America: A First Look at the Results of the National
Adult Literacy Survey. Washington, D.C.: National Center for Education
Statistics, United States Department of Education.
Root,
J., & Stableford, S. (1999). Easy-to-read consumer communications:
A missing link in Medicaid managed care. Journal of Health Politics,
Policy and Law, 24. 1-26.
This article highlights the Maine Area Health Education Center
Health Literacy Center's efforts to educate Medicaid patients
with easy-to-read materials. The center sponsored three national
skills training workshops titled "Writing for the Medicaid
Market."
Shutan,
B. (2001). ABCs of health care: Educational campaigns are afoot
to improve patient understanding and save on unnecessary care
and costs. Risk & Insurance, 12.
In this article, the health literacy efforts of the various organizations
such as the AMA, Pfizer Inc., risk management company FutureHealth
Corp., and medical management company Intracorp are examined.
Williams,
M.V., Parker, R.M., Baker, D.W., Parikh, N.S., Pitkin, K., Coates,
W.C., & Nurss, J.R. (1995). Inadequate functional health literacy
among patients at two public hospitals. Journal of the American
Medical Association, 274. 1677 - 1682.
Patient Education
Davis,
T.C., Meldrum, H., Tippy, P.K.P., Weiss, B.D., & Williams,
M.V. (1996). How poor literacy leads to poor health care. Patient
Care, 30. 94-127.
In this article, the scope of the literacy problem and its effect
on health care is described. It includes a list of resources and
tips for communicating effectively with patients.
Davis,
T.C., Crouch, M.A., Wills, G., Miller, S., & Abdehou, D.M.
(1990). The gap between patient reading comprehension and the
readability of patient education materials. Journal of Family
Practice, 31. 533-538.
Doak,
C.C., Doak, L.G., & Root, J.H. (1996). Teaching Patients with
Low Literacy Skills. 2nd ed. Philadelphia: J. B. Lippincott.
This is a popular text that may help people gain insight and develop
solutions regarding improved patient education. It discusses teaching
strategies to address low health literacy.
Health
Literacy. (1999). Journal of the American Medical Association,
282. 525-7.
These are several letters discussing health literacy and the JAMA
Patient Page.
Mayeaux,
E. J., Jr., Murphy, P.W., Arnold, C., Davis, T.C., Jackson, R.H.,
& Sentell, T. (1996). Improving patient education for patients
with low literacy skills. American Family Physician 53. 205-11.
This article dispels literacy myths and offers suggestions for
improving information provision to patients. It offers techniques
to improve oral communication with patients, sources of patient
education materials, and brochures.
McCabe,
B. J., Tysinger, J. W., Kreger, M., & Cockran, C. (1989).
A strategy for designing effective patient education materials.
Journal of the American Dietetic Association, 89. 1290-1295.
NAL Call Number: 389.8 Am34 Health care professionals have long
voiced a concern about the mismatch between patients' reading
skills and the readability of printed educational materials. The
gap between patients' reading levels and the readability of diet
education materials has not been closed in the past 20 years.
This article details a strategy for developing effective printed
educational materials that was used to develop and revise dietetic
materials for patients at a university medical center.
National
Work Group on Literacy and Health. (1998). Communicating with
patients who have limited literacy skills. The Journal of Family
Practice, 46. 168-76.
This article reviews literacy issues and makes several recommendations,
such as providing materials at 5th grade level or lower. It includes
appendices with sources of low-literacy education materials, selected
word recognition tests, and guides for creating low-literacy education
materials.
Perdue,
B.J., Degazon, C., & Lunney, M. (1999). Case study: Diagnoses
and interventions with low literacy. Nursing Diagnosis, 10.
This is a case study of the effect of low literacy on patient
education. Results point to the need for nurses to be aware of
cues indicating low literacy, to assess functional health literacy
when appropriate, and to tailor patient education to the abilities
of the patient. In this case, the home health aide also needed
to assist in following the special diet and proper use of medications.
Shelton,
D. (1998). Mistaking medicine. American Medical News.
Shield,
J.E., & Mullen, M.C. (1992). Developing health education materials
for special audiences: Low-literate adults. Chicago, IL: American
Dietetic Association.
NAL Call Number: Audiocassette no. 503
This audiocassette tape and study guide review the impact of illiteracy
on health care and foodservice industries, how to evaluate the
readability of education materials and ways to adapt existing
print materials.
Woodring,
B.C. (2000). If you have taught- have the child and family learned?
Pediatric Nursing, 26. 505.
This is a discussion of key concepts nurses should consider when
educating the child and family. Topics include individual learning
styles and readiness to learn, content of communications, and
evaluation. Examples of clinically appropriate, easy-to-use assessment
tools are included.
Plain
Language and Readability
Baker,
L.M., & Wilson, F.L. (1996). Consumer health materials recommended
for public libraries: too tough to read? Public Libraries, 35.
124-30.
In this article, questions are raised regarding librarians' roles
in providing readable consumer health information.
Baker,
L.M., Wilson, F.L., & Kars, M. (1997). The readability of
medical information on InfoTrac; does it meet the needs of people
with low literacy skills?
Reference & User Services Quarterly, 37. 155-60.
This article reveals that readability scores of 250 items in the
Health Reference Center on InfoTrac ranged from tenth to fourteenth
grade levels, which is too high for people with low literacy skills.
Busselman,
K.M., & Holcomb, C.A. (1994). Reading skill and comprehension
of the Dietary Guidelines by WIC participants. Journal of the
American Dietetic Association, 94. 622-625.
NAL Call Number: 389.8 Am34
WRAT-R can be used as a quick screening method for reading-skill
level of individuals in WIC programs and other counseling situations.
The cloze techniques may be useful for assessing comprehension
of specific printed materials. Assessment of reading skill and
comprehension by nutrition educators is recommended to increase
the likelihood of selecting and/or developing effective materials.
Clear
& simple: Developing effective print materials for low-literate
readers. (1994). Bethesda, MD: National Cancer Institute, National
Institutes of Health.
This guide outlines a process for developing publications for
people with limited-literacy skills. It includes information on
target audience research, designing and developing materials and
how to pre-test publications.
Davis,
T.C., Crouch, M.A., Wills, G., Miller, S., & Abdehou, D.M.
(1990). The gap between patient reading comprehension and the
readability of patient education materials. Journal of Family
Practice, 31. 533-538.
Davis,
T.C., Michielutte, R., Askov, E.N., Williams, M.V., & Weiss,
B.D. (1998). Practical assessment of adult literacy in health
care. Health Education & Behavior, 25. 613-24.
In this article, the several literacy assessment tools and their
application in health care settings are assessed. It provides
recommendations and includes an appendix on how to order literacy
tests.
Davis,
T.C., Crouch, M.A, Long, S.W., Jackson, R.J., Bates, P., George,
R.B., & Bairnsfather, L.E. (1991). Rapid assessment of literacy
levels of adult primary care patients. Family Medicine, 23. 433-435.
This describes the Rapid Estimate of Adult Literacy in Medicine
(REALM) as a tool to identify patients with limited reading skills.
Doak,
C., Doak, L.G., & Root, J.H. (1996). Teaching Patients with
Low Literacy Skills. Philadelphia, PA: JB Lippincott Co.
NAL Call Number: RT90 D6 1996 ISBN: 0397551614
This text provides strategies for improving patient comprehension
and assessing the suitability of materials (SAM method). It reviews
use of the Fry Readability Graph. Also, it discusses how to teach
patients using written materials, tapes, video, computer aided
instruction, visuals, and graphics.
Effective patient education. (1999). In S. Weavers, & J. Marcus
(Eds.), Diabetes Patient Education Manual (pp. 1-29). Gaithersburg,
MD: Aspen Publishers, Inc.
NAL Call Number: RC660 D544 1999 ISBN: 0834212757
This article discusses literacy assessment using the Rapid Estimate
of Adult Literacy of Medicine (REALM) instrument, readability
assessment using the SMOG index, layout and design of print materials
and how to teach patients with low-literacy skills.
Freda,
M.C., Damus, K., & Merkatz, I.R. (1999). Evaluation of the
readability of ACOG patient education pamphlets. Obstetrics &
Gynecology, 93. 771-774.
The objective of this article is to evaluate whether ACOG's patient
education pamphlets comply with the recommended readability level
for health education materials intended for the general public.
Their data suggests that most of ACOG's patient education pamphlets
currently available are written at a higher readability level
than recommended for the general public. The readability of those
pamphlets has improved but the goal of sixth-grade readability
level has not been reached.
Gaston,
N. & Daniels, P. (1988). Guidelines: Writing for adults with
limited reading skills. Alexandria, VA: United States Department
of Agriculture, Food and Nutrition Service, Office of Information.
NAL Call Number: APE1126 A4G8
These guidelines are intended to assist writers and editors in
preparation of written materials for adults with limited reading
skills. Basic points in preparing informational material are as
follows: know the characteristics of the audience so that the
material is appropriate; clearly identify and organize the message;
and present the material in a way to get and hold readers' attention
long enough for them to retain the message.
Gazmararian,
J.A., Baker, David W., Williams, M.V., Parker, R.M., Scott, T.L.,
Green, D.C., Fehrenbach, S. N., Ren, J., & Koplan, J.P. (1999).
Health literacy among Medicare enrollees in a managed care organization.
Journal of the American Medical Association 281. 545-51.
This article presents findings of a study measuring health literacy
of elderly Medicare enrollees in a managed care organization.
The Short Test of Functional Health Literacy in Adults was used
and implications of the finding are discussed.
Graber,
M.A., Roller, C.M., & Kaeble, B. (1999). Readability levels
of patient education material on the World Wide Web. The Journal
of Family Practice, 48. 58-61.
This article evaluates the readability of patient information
on the Web as determined by the Flesch reading score and Flesch-Kinkaid
reading level. Information sources that were evaluated include
commercial, academic, government, and organizational sites. Findings
show that the sampled materials were written at a 10th grade reading
level, too high for a majority of patients.
Hanson-Divers,
E.C. (1997). Developing a medical achievement reading test to
evaluate patient literacy skills: a preliminary study. Journal
of Health Care for the Poor and Underserved, 8. 56-69.
This article describes the development and use of the Medical
Achievement Reading Test (MART) to determine patient literacy
levels. This test is designed to be less threatening than other
such tests.
Lackman,
L., Nieto, R.D., & Gliem, R. (1997). Instrument development
for low literacy audiences: Assessing extension program personnel
teaching effectiveness. Journal of Extension, 35(1).
In this article, the development of an appropriate evaluation
instrument to be used by low literacy audiences, is discussed.
The instrument in intended to assess the Extension program personnel’s
teaching effectiveness. Specific objectives of the study were
to: (a) describe the evaluation instruments and constructs used
to write the low literacy instrument, (b) outline the procedures
followed for establishing content and face validity of the low
literacy instrument, and (c) report the reliability coefficients
calculated for the instrument.
http://www.joe.org/joe/1997february/rb1.html
LaMachia, J., & Morrish, E. (1996). Ideas in Action: Participatory
Health and Literacy Education with Adults: Discussion Guide for
Adult Basic Education and Literacy Instructors, Health Educators
and Others. World Education.
http://www.sabes.org/resources/fieldnotes/vol10/f04conc.htm
Lasater,
L., & Mehler, P.S. (1998). The illiterate patient: Screening
and management. Hospital Practice, 33. 163-170.
This article debunks literacy myths, provides overview of literacy
screening tests, and offers alternative means of providing information
to low-literacy patients.
McGee,
J. (1999). Writing and designing print materials for beneficiaries:
A guide for state medicaid agencies. United States Department
of Health and Human Services, Health Care Financing Administration,
10145.
The 'Guide Checklist for Assessing Print Materials' is available
online and is
focused on the development of print materials for Medicaid beneficiaries.
It provides advice and tips for writing, designing, and pre-testing
written materials.
http://www.hsph.harvard.edu/healthliteracy/how_to/guide_cklst.pdf
McCabe,
B. J., Tysinger, J. W., Kreger, M., & Cockran, C. (1989).
A strategy for designing effective patient education materials.
Journal of the American Dietetic Association, 89, 1290-1295.
NAL Call Number: 389.8 Am34
This article details a strategy for developing effective printed
educational materials that was used to develop and revise dietetic
materials for patients at a university medical center.
Meyer,
J., & Rainey, J. (1994). Writing health education material
for low-literacy populations. Journal of Health Education, 25.
372-374.
NAL Call Number: LB3401 A57
Meade,
C.D., & Smith, C.F. (1991). Readability formulas: Cautions
and criteria.
Patient Education and Counseling, 17. 153-158.
This article advocates the SMOG formula for determining reading
level but acknowledges that there are factors that contribute
to the readability of patient materials other than scores derived
from formulas.
Murphy, P.W., & Davis, T.C. (1997). When low literacy blocks
compliance.
Registered Nurse Journal, 60. 58-64.
This article includes a copy of the REALM and gives example of
a pamphlet that was written at a sixth grade level because it
is important to provide patients with materials they can comprehend.
Murphy,
P.W., Davis, T.C., Long, S.W., Jackson, R.H., & Decker, B.C.
(1993). Rapid Estimate of Adult Literacy in Medicine (REALM):
A quick reading test for patients. Journal of Reading, 37. 124-130.
In this article, the development and use of the REALM instrument
is discussed.
National
Work Group on Literacy and Health. (1998). Communicating with
patients who have limited literacy skills. The Journal of Family
Practice, 46. 168-176.
This article reviews literacy issues and makes several recommendations,
such as providing materials at 5th grade level or lower. Appendices
with sources of plain language education materials, selected word
recognition tests, and guides for creating plain language education
materials are included.
Nitzke,
S., Shaw, A., Pingree, S., & Voichick, S.J. Writing for reading:
Guide for developing print materials in nutrition for low-literacy
adults. University of Wisconsin-Madison.
NAL Call Number: LB1050.42 W7
This is a guide for targeting and developing nutrition information
for adults with limited literacy skills.
Osborne,
H. (2001). Overcoming communication barriers in patient education.
Gaithersburg, MD: Aspen Publishers, Inc.
NAL Call Number: R118 O83 2001 ISBN: 083422030X
In this article, general health literacy information is provided
and various communication strategies including writing, graphics
and pictographs, videotapes and audiotapes, are presented.
Parker,
R.M., Baker, D.W., Williams, M.V., & Nurss, J.R. The test
of functional health literacy in adults: A new instrument for
measuring patients' literacy skills. Journal of General Internal
Medicine, 10. 537-41.
In this article, the Test of Functional Health Literacy in Adults
(TOFHLA) is described and compared to the WRAT-R and the REALM.
The TOFHLA measures patients' ability to perform health- related
tasks that require reading and computational skills. It is the
"first available tool for measuring functional health literacy."
Shield,
J.E. & Mullen, M.C. (1994). Developing client education materials.
In R. Chernoff (Ed.), Communicating as Professionals (pp. 91-104).
Chicago, IL: American Dietetic Association
NAL Call Number: R118 C6 1994 ISBN: 0880911239
This article presents information on needs assessment, learning
and behavioral objectives, wording, graphics, layout, readability
formulas, and pre-testing. A three-phase process for developing
readable materials includes planning, development and evaluation.
Valaitis,
R.K., & Shea, E. (1993). An evaluation of breastfeeding promotion
literature: Does it really promote breastfeeding? Canadian Journal
of PublicHealth, 84. 24-27.
Williams,
M., Baker, D., Parker, R.M., & Nurss, J.R. (1998). Relationship
of functional health literacy to patients’ knowledge of
their chronic disease. Archives of Internal Medicine, 158. 166-172.
Winslow,
E.H. (1998). Caring for patients with limited literacy. American
Journal of Nursing, 98. 55-57.
This article provides a brief review of literature on literacy
and shows how to calculate reading grade using the SMOG formula.
Mental Health
Sentell,
T., & Ratcliff-Baird, B. (2003). Literacy and Comprehension
of Beck Depression Inventory Response Alternatives. Community
Mental Health Journal, 39. 323-331.
Sentell,
T., & Shumway., M. (2003). Low Literacy and Mental Illness
in a Nationally Representative Sample. Journal of Nervous and
Mental Disease, 191. 549-552.
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